Hackers may have stolen your Social Security number in a massive breach. Here's what to know. (2024)

MoneyWatch

By Aimee Picchi

Edited By Anne Marie Lee

/ CBS News

A new lawsuit is claiming hackers have gained access to the personal information of "billions of individuals," including their Social Security numbers, current and past addresses and the names of siblings and parents — personal data that could allow fraudsters to infiltrate financial accounts or take out loans in their names.

The allegation arose in a lawsuit filed earlier this month by Christopher Hofmann, a California resident who claims his identity theft protection service alerted him that his personal information had been leaked to the dark web by the "nationalpublicdata.com" breach. The lawsuit was earlier reported by Bloomberg Law.

The breach allegedly occurred around April 2024, with a hacker group called USDoD exfiltrating the unencrypted personal information of billions of individuals from a company called National Public Data (NPD), a background check company, according to the lawsuit. Earlier this month, a hacker leaked a version of the stolen NPD data for free on a hacking forum, tech site Bleeping Computer reported.

That hacker claimed the stolen files include 2.7 billion records, with each listing a person's full name, address, date of birth, Social Security number and phone number, Bleeping Computer said. While it's unclear how many people that includes, it's likely "that everyone with a Social Security number was impacted," said Cliff Steinhauer, director of information security and engagement at The National Cybersecurity Alliance, a nonprofit that promotes online safety.

"It's a reminder of the importance of protecting yourself, because clearly companies and the government aren't doing it for us," Steinhauer told CBS MoneyWatch.

In a statement posted to its website, NPD said the breach involved a "third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024."

The company added that it is working with law enforcement and government investigators. NPD said it "will try to notify you if there are further significant developments applicable to you."

Here's what to know about the alleged hack.

What is National Public Data?

National Public Data is a data company based in Coral Springs, Florida, that provides background checks for employers, investigators and other businesses that want to check people's backgrounds. Its searches include criminal records, vital records, SSN traces and more information, its website says.

There are many similar companies that scrape public data to create files on consumers, which they then sell to other businesses, Steinhauer said.

"They are data brokers that collect and sell data about people, sometimes for background check purposes," he said. "It's because there's no national privacy law in the U.S. — there is no law against them collecting this data against our consent."

What happened with the USDoD hack?

According to the new lawsuit, USDoD on April 8 posted a database called "National Public Data" on the dark web, claiming to have records for about 2.9 billion individuals. It was asking for a purchase price of $3.5 million, the lawsuit claims.

However, Bleeping Computer reported that the file was later leaked for free on a hacker forum, as noted above.

How many people have been impacted?

The number of people impacted by the breach is unclear. Although the lawsuit claims "billions of individuals" had their data stolen, the total population of the U.S. stands at about 330 million. The lawsuit also alleges that the data includes personal information of deceased individuals.

Bleeping Computer reports that the hacked data involves 2.7 billion records, with individuals having multiple records in the database. In other words, one individual could have separate records for each address where they've lived, which means the number of impacted people may be far lower than the lawsuit claims, the site noted.

The data may reach back at least three decades, according to law firm Schubert Jonckheer & Kolbe, which said on Monday it is investigating the breach.

Did NPD alert individuals about the hack?

It's unclear, although the lawsuit claims that NPD "has still not provided any notice or warning" to Hoffman or other people affected by the breach.

"In fact, upon information and belief, the vast majority of Class Members were unaware that their sensitive [personal information] had been compromised, and that they were, and continue to be, at significant risk of identity theft and various other forms of personal, social, and financial harm," the lawsuit claims.

Information security company McAfee reported that it hasn't found any filings with state attorneys general. Some states require companies that have experienced data breaches to file reports with their AG offices.

However, NPD posted an alert about the breach on its website, stating that it believes the information breached includes names, email addresses, phone numbers, Social Security numbers and mailing addresses.

Can you find out if your data was part of the hack?

There are tools available that will monitor what information about you is available on the dark web, noted Michael Blair, managing director of cybersecurity firm NukuDo. Commonly breached data includes your personal addresses, passwords and email, he added.

One such service is how Hofmann, who filed the lawsuit, found out that his information has been leaked as part of NPD breach.

"Make sure to use reputable companies to look that up," Blair said.

What should I do to protect my information?

Security experts recommend that consumers put freezes on their credit files at the three big credit bureaus, Experian, Equifax and TransUnion. Freezing your credit is free, and will stop bad actors from taking out loans or opening credit cards in your name.

"The biggest thing is to freeze your credit report, so it can't be used to open new accounts in your name and commit other fraud in your name," Steinhauer said.

In its statement, NPD also urged people to put free fraud alerts on their accounts, which "tells creditors to contact you before they open any new accounts or change your existing accounts," it said. You'll have to contact just one of the three credit bureaus to create a fraud alert, and that agency will alert the others.

Steinhauer recommends consumers take several additional steps to protect their data and finances:

  • Make sure your passwords are at least 16 characters in length, and are complex.
  • Use a password manager to save those long, complex passwords.
  • Enable multifactor authentication, which Steinhauer calls "critical," because simply using a single password to access your accounts isn't enough protection against hackers.
  • Be on alert for phishing and other scams. One red flag is that the scammers will try to create a sense of urgency to manipulate their victims.
  • Keep your security software updated on your computer and other devices. For instance, make sure you download the latest security updates from Microsoft or Apple onto your apps and devices.

You can also get a tracking service that will alert you if your data appears on the dark web.

"You should assume you have been compromised and act accordingly," Steinhauer said.

    In:
  • Data Breach
  • Social Security

Aimee Picchi

Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.

Hackers may have stolen your Social Security number in a massive breach. Here's what to know. (2024)

FAQs

How to check if your Social Security number has been hacked? ›

By Mail: Send a request to TransUnion, P.O. Box 160, Woodlyn, PA 19094. Include your name, address, Social Security number and proof of identity. Personal Information: Full name, address, date of birth, Social Security number and possibly other personal details.

How do you freeze your credit and Social Security number? ›

While you can't freeze your Social Security number, you can take steps to protect it, such as blocking electronic access to it and storing your documents in a safe place. Lauren Schwahn is a writer at NerdWallet who covers credit scoring, debt, budgeting and money-saving strategies.

What to do about a Social Security breach? ›

If you suspect your number has been stolen, you should contact the Social Security Administration. If you report the identity theft to their services, you can get a recovery guide that leads you through each step of the recovery process. It is managed by the Federal Trade Commission and it's safe to use.

What to do if someone steals your Social Security number? ›

www.irs.gov/uac/Identity-Protection

or call 1-800-908-4490. Also, you should file an online complaint with the Internet Crime Complaint Center (IC3) at www.ic3.gov.

Can I check if my SSN has been used? ›

Check your credit reports and bank statements

If fraudsters are using your stolen SSN, it will most likely show up on your credit reports and bank or credit card statements. If your SSN has been leaked, you'll want to keep a close eye on your financial accounts.

How do I protect my SSN if I think it was hacked? ›

If you know your Social Security information has been compromised, you can request to Block Electronic Access. This is done by calling our National 800 number (Toll Free 1-800-772-1213 or at our TTY number at 1-800-325-0778).

Can I put a lock on my Social Security number? ›

You can lock your Social Security number—sometimes referred to as freezing your SSN—in a couple of ways. The easiest way to lock your SSN is by calling the Social Security Administration to block electronic access. Or, you can apply a Self Lock on E-Verify to stop anyone from using your SSN to apply for a job.

How much does it cost to lock your Social Security number? ›

There is NO COST to place or lift a security freeze. For more information, see detailed instructions entitled “Placing a Security Freeze on Your Credit Report to Protect Yourself from Identity Theft” below. 5. Review your credit reports carefully.

How do you put a PIN on your Social Security number? ›

How to get an IP PIN. The fastest way to receive an IP PIN is to request one through your online account. If you don't already have an account on IRS.gov, you must register to validate your identity. Spouses and dependents are eligible for an IP PIN if they can pass the identity verification process.

What actions should you take after a security breach? ›

Here are six steps to take if your information is exposed in a data breach.
  • Stay Alert. ...
  • Secure Your Accounts. ...
  • Initiate a Fraud Alert. ...
  • Monitor Your Financial Accounts and Credit Reports. ...
  • Freeze or Lock Your Credit File. ...
  • Stay Vigilant to Signs of Scams.
Apr 8, 2024

How do I report a security breach? ›

Check state and federal laws or regulations for any specific requirements for your business. Notify law enforcement. Call your local police department immediately. Report your situation and the potential risk for identity theft.

Should I carry my social security card with me? ›

The only time you should have your Social Security card with you is when you're completing paperwork for a new job or getting a driver's license in a new state. The rest of the time, leave it locked in a safe, lockbox or safe-deposit box.

Should I call the police if my Social Security number is stolen? ›

If your Social Security number has been stolen, report the identity theft to the Federal Trade Commission and the police, freeze your credit report and contact companies you suspect have your SSN due to fraud.

How much does it cost to change your Social Security number? ›

There is no charge for correcting your Social Security card or getting one for the first time.

Can someone open a bank account in your name without you knowing? ›

Can Someone Open a Credit Card or Bank Account in Your Name? Yes. Scammers can use your stolen information to open credit cards, bank accounts, or even take out loans in your name — leaving you to pick up the pieces and dispute the debts. In 2023 alone, scammers opened over 381,000 fraudulent credit card accounts [*].

How do I check my Social Security suspicious activity? ›

Create a personal my Social Security account to help you keep track of your records and identify any suspicious activity.

Where can I check if I have been hacked? ›

HaveIBeenPwned is also a great resource for this, but there are quite a few ways to see if your passwords have been compromised. If you use Google Chrome as a browser, you can use Chrome's Password Checkup. It's a great tool that is super easy to use.

How do you tell if your identity has been hacked? ›

Beware of these warning signs:
  1. Bills for items you did not buy.
  2. Debt collection calls for accounts you did not open.
  3. Information on your credit report for accounts you did not open.
  4. Denials of loan applications.
  5. Mail stops coming to or is missing from your mailbox.
May 3, 2024

What to do if your Social Security number is phished? ›

What to Do if You Were Scammed
  1. Do not blame yourself. ...
  2. Stop contact with the scammer. ...
  3. Notify the three major credit bureaus: Equifax, Experian, and TransUnion to add a fraud alert to your credit report.
  4. Protect your Social Security Number.
  5. Request a replacement SSN card or new SSN, if necessary.
Dec 5, 2019

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