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Submitting Accurate Wage Detail Reports & Information
It is imperative that employers submit accurate and timely wage and fact-finding information. Employer-reported information is a crucial part of maintaining the integrity of UI benefit payments and labor statistics, as well as the accurate calculation of employer premium rates. Please address all errors in your report and ensure the accuracy of all information prior to submitting to the Division. Employers submitting reports or fact-finding documents with errors, inaccuracies, or missing information may be subject to penalties and interest charges.
Payment Processing Issues Resolved
- Scheduled Payments - An error preventing scheduled payments from processing has been resolved. Users may now schedule payments for future dates.
- Applied Payment Hierarchy Clarification - For employer accounts on Installment Payment Agreements (IPAs), payments will be applied to the amount due in the current quarter first, followed by the oldest to newest penalties, oldest to newest interest, then oldest to newest premiums.
- Incorrect Interest and Penalties Removed - The UI Division continues to identify and waive any incorrect penalties or interest applied as a result of payment issues in the system.
- Unprocessed Paper Check Payments - Paper check payments from legacy or newer employer accounts that were not credited have been processed and posted.
Delinquent Premium Penalties Assessed
Employer accounts with any overdue premiums that were not paid by August 30th, 2023 are considered delinquent. The Division spreads out the charges for these delinquent premium penalties across every quarter of 2024. According to the Colorado Employment Security Act (CESA) delinquent premium penalties are assessed for an entire year, however, the charges are applied quarterly. Delinquent premium penalties are only waived if the employer is currently enrolled in a payment plan. Delinquent premium penalties will be assessed to employer accounts every year going forward if past-due balances are left unpaid.
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New Features in MyUI Employer+
Check out the latest system features and updates available to all MyUI Employer+ users:
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Annual TPA Authorization Reminder
Employer users (and their associated TPAs) will receive an annual reminder in December to review and update TPA relationships in MyUI Employer+.
Quarterly Wage Submission Screen updates
Clarifying Year/Quarter help text has been added to the Quarterly Wage Submission screen. The system also no longer defaults to the current year/quarter.
Bulk Rate File Errors and Formatting updates
Data inconsistencies and formatting have been corrected in TPA bulk rate error files.
Employers and TPAs are no longer required to file separate premium and wage reports with their premium payments. Instead, premiums are calculated automatically in MyUI Employer+ based on the employer’s submitted wages.
MyUI Employer+ users can:
Pay electronically with EFT payment options
Pay voluntary premium payments, leasing company certification fees, and reimbursable employer securities electronically.
Search and view employer payment history.
Save banking information in the employer account for streamlined future payments.
Employers and TPAs can submit wage detail reports with multiple file upload options. Wage reports automatically trigger updates to qualification information on the employer account (if applicable).
MyUI Employer+ users can:
Submit delimited, ICESA, ESW2, XML, and zero (delimited) wage file formats.
Copy and submit wage detail information from the previous quarter.
Adjust submitted wage reports electronically.
Search and view previous wage reports.
Assign multiple contact to receive automatic correspondence and reminders.
Users can view and maintain the employer’s UI account information inside MyUI Employer+. The Employer Inbox sends automated messages, reminders, and other correspondences based on recent events and triggers in the account. There are multiple search option to find different pieces of information (documents, reports, benefits charges, etc.).
MyUI Employer+ users can:
Manage employer accounts with less reliance on UI staff.
View and initiate information changes on the Employer Home page.
Send and receive electronic correspondences instead of paper forms.
A valid non-electronic communications waiver is required to submit paper forms.
Respond to UI Division requests more timely online.
Search and view employer account information in one system.
MyUI Employer+ offers a new way to request help from UI staff. The built-in “Contact Us” feature allows account mangers to send inquires directly to the appropriate UI Staff.
MyUI Employer+ users can:
Upload documentation to UI staff.
Submit urgent customer service requests.
Employer users can add and manage TPA and payroll service provider relationships inside MyUI Employer+. TPAs must register for a TPA account in MyUI Employer+ and be assigned to an employer account in order to conduct business on behalf of the employer.
More on Employer/TPA relationships:
Form UTIL-18 (Power of Attorney) are no longer accepted to establish employer/TPA relationships.
Employers and TPAs must manage separate account, with separate login credentials, to ensure account ownership integrity.
TPAs and payroll service providers can be assigned any combination of roles to manage an employer account.
TPAs can use the same self-service features employers use to manage client accounts. MyUI Employer+ also offers additional features for TPA account managers to make servicing multiple client accounts more efficient.
TPAs can:
Manage all employer client accounts from one TPA account, and assign multiple TPA account managers.
Submit bulk payments and wage files for multiple clients at once electronically.
View, search, respond to correspondences on behalf of their clients electronically.
Access, mange, view client charges, protests, and more inside individual employer accounts.
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Your Feedback Matters!
Your feedback will help us create the best MyUI Employer+ experience possible. The Unemployment Insurance Division is available to assist users with suggestions and issues encountered in the new system. Submit your feedback or request assistance using our request form.
Fraud Reporting for Employers
Claims filed using stolen identities is a nationwide problem. If you receive a fact-finding questionnaire requesting information about an identified employee that still works for you, please visit our fraud page for next steps.
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