SmartStyle Hair Salon - Alpena, MI 49707 - Services and Reviews (2024)

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Sherry

The stylists are personable, friendly and always know how to leave you smiling after a new hair do!! I absolutely love this salon! Russ is my all time favorite stylist. He is very friendly and easy to chat it up with! Thank you smart style for having such an amazing staff! I always feel great coming here!

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Samantha Helene

If I am leaving a review in the right place, and Ashley did my hair today… SHE DID AWESOME ! I am so happy with my hair ! Thank you : )

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Renia E Saddler

What can I say, Rita does amazing work! My hair is naturally curly/wavy and she gets the layers just right.

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Chris Latoszynski

Critical:Professionalism,PunctualityDefinitely won’t give them my business. Waited for my appt and not acknowledged at all. No communication no customer service. Older lady with long hair needs to get more training for her personal skills. I would not take my dog to this salon. Maybe it was because I am disabled and was in a scooter?Who knows. Management needs to be aware that this happened probably m ore than once.:(((Definitely won’t give them my business. Waited for my appt and not acknowledged at all. No communication no customer service. Older lady with long hair needs to get more training for her personal skills. I would not take my dog to this …More

Definitely won’t give them my business. Waited for my appt and not acknowledged at all. No communication no customer service. Older lady with long hair needs to get more training for her personal skills. I would not take my dog to this salon. Maybe it was because I am disabled and was in a scooter?Who knows. Management needs to be aware that this happened probably m ore than once.:(((

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Katie Connon

I was with my grandma and Russ treated her really bad, talking about politics, she didn’t want to talk about them at all (which is understandable). And cut her hair really poorly! Called my grandma a “nazi” as well and didn’t want to finish it because how she said she didn’t want to further the conversation of politics. Called the next day and the person answer didn’t do anything!

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Jesika Rochefort

Russell does an excellent job!! very friendly and makes you feel very comfortable while getting your haircut!

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Kelly Sutton

I used to go to this place when it was managed far better than it is now. Constantly short staffed, there are no walk in appointments at this location anymore, and when you DO make an appointment and drive 50 miles one way to the appointment, arrive early and find out your stylist called in sick… Then, the same person who gave me the news of my stylist not coming in decides to call me and TELL me that my stylist is sick…a half hour after we LEFT and 20 minutes AFTER our appointment time! Don’t waste time or energy on these salons in the Wal-Mart’s now. This is the second one I’ve been to that has gone entirely downhill recently.

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J Saraj989

Did a good job on our daughter’s hair cut

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Erwin Hackl

Always ready to go when our appointment time comes up. Solid cuts. Great at cutting my four sons hair.

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Lindsey Roberts

Original review: “Horrible uneven rushed cut for my son and husband.” Update: Whoever said that it depends on who you get, I completely agree now. There are a few that I definitely prefer to cut my son’s hair over others. For instance, the guy with the station on the left with the short dark hair is my favorite. (Sorry, I’m horrible with names!) He’s super patient (you can tell he has a kid himself, lol) and very detailed.

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